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Privacy

Bizzo Casino Privacy Policy

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Prize Drops

Provider campaigns such as Pragmatic Play Drops & Wins and BGaming prize-drop events.

30-level VIP program

Progress can unlock free spins, cash bonuses and better bonus-point exchange rates.

This policy sets out how personal information is collected, used, stored and shared when you visit Bizzo, open or use an account, make payments, place bets, play casino games or contact support.

Information We Collect

Identity and Account Information

We may collect:

  • the name, date of birth and country of residence you register with
  • the email address and login details for the account
  • residential address
  • documents supplied during identity checks

Payment Information

When you deposit or withdraw, we may process payment method details, transaction amounts, dates, currencies and payment references.

We may also request documents that confirm payment ownership or source of funds where this is required.

Play and Betting Records

We may record casino activity, sports bets, bonus use, account sessions and other interactions with the platform.

What the Information Is Used For

Personal information can be used to:

  • set up and run your account
  • handle deposits and withdrawals
  • deliver the casino games and the sportsbook
  • confirm identity and ownership of a payment method
  • run bonuses and VIP rewards
  • answer support requests
  • spot fraud, abuse or unauthorised access

Cookies and Related Technologies

Cookies and similar technologies may be used to keep sessions alive, remember preferences, support security and show how the platform is used.

Who Information Is Shared With

Information may be passed to service providers when that is needed to operate Bizzo or to complete something you requested.

Those providers may include:

  • payment processors
  • identity and verification suppliers
  • hosting and infrastructure partners
  • game and betting platform suppliers
  • security and anti-fraud services
  • customer support and analytics partners

How Information Is Protected

Technical and organisational measures are in place to guard personal information against unauthorised access, misuse or loss.

You can add to that by choosing a unique password, keeping control of the registered email address and using only payment methods that belong to you.

Retention Periods

We retain personal information for as long as reasonably necessary for account management, payments, security, dispute handling and record keeping.

Your Privacy Choices

Depending on the situation, you may be able to:

  • ask for access to the personal information held for your account
  • have inaccurate details corrected
  • raise a concern about the way your information is used
  • unsubscribe from marketing messages

Information About Minors

Bizzo is not intended for people under the legal gambling age. We may request age or identity information to confirm that an account holder is eligible to use the service.

Updates to This Policy

This policy may change when our services or data-handling practices change, and the current version is always published on our website.

Contact Us About Privacy

If you have a privacy question or concern about personal information connected with your Bizzo account, contact our support team.